Phone messages, made easier
Keep them able to reach you.
APMSG is the family companion for a phone-based messaging service for incarcerated people. Family sign-in and live calling are being connected.
No live calls, messages, payments, or credits are enabled yet.
Welcome back
Keep them able to reach you.
Sign in to check their credits, add more, and hear the messages they leave.
New here? Your secure APMSG account is created after your first verified sign-in.
Your APMSG account
Your people
See who can reach you and take care of what needs attention.
Welcome to APMSG
Your secure account is ready.
Add the incarcerated person you want to support. You will need their DOC number, last name, and a 4-digit phone PIN.
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1
Account created Your verified Google email protects this account.
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Add or link your person Use their DOC number and private 4-digit PIN.
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Return anytime Manage their balance, messages, and calling line here.
People on your account
Balances show what each person can actually use.
Account access
Add someone
Account history
Recent activity
Purchases, automatic top-ups, and recent calls in one timeline.
Open Activity to load your recent history.
Preferences
Account settings
Control automatic funding and understand how recordings are handled.
Funding
Automatic top-ups
Top up automatically when they get low, so messages never stop mid-conversation.
Privacy
Recordings expire automatically
Recordings are kept for 30 days, then deleted.
Read the privacy explanationNeed a hand?
Help without the runaround
Find calling instructions, account answers, and troubleshooting in the Help Center.
Open Help Center