Sign in securely
Use Google once. APMSG verifies your email and creates an empty, zero-credit account for you.
Help Center
How APMSG works
APMSG keeps phone messaging, credits, and family access understandable in one place.
Central sign-in is connected. Message delivery remains in consent-safe demo mode until live delivery is explicitly enabled.
Add your person
Enter their DOC number, last name, and private 4-digit phone PIN to create or securely link their record.
Manage the connection
Return here to manage messages, calling numbers, voicemail, funding, and account settings as services become available.
Calling
English or Spanish on every call
At the start of each phone call, press 1 for English or 2 for Spanish. This app remembers the language selected on this device.
Common questions
Quick answers
What are credits?
Credits pay for phone messages and approved calls. The app translates credits into the approximate messages and calls remaining.
How does a message reach me?
They record it by phone. APMSG sends you a secure listening link by text or email, and the message also appears in their card.
How do I leave them a voicemail?
Call the family voicemail number shown on your Home screen, enter their DOC number, and record your message.
What if their number stops working?
A trusted family member can request a replacement from the person’s card. The old number is permanently retired.
Can more than one family member help?
Yes. Several verified accounts can fund the same person without seeing one another’s private account information.
Privacy and safety
What the app protects
Can family see the phone PIN?
No. PINs are phone-system credentials and never leave the server after setup.
How long are recordings kept?
Recordings are retained for 30 days and then deleted. Listening links are short-lived and tied to the signed-in account.
Does APMSG store card numbers?
No. Payment providers handle card details directly; APMSG stores only the references required for receipts and approved automatic top-ups.
Contact support
Questions or account requests
Email the monitored APMSG support address for help or to request account access, correction, or deletion.
Email APMSG support
Ready to manage your account?
Back to APMSG
Return home to sign in or check service availability.